When it comes to wellbeing, we put our people first
We’re committed to providing an integrated health and wellbeing service for all of our people whatever their working environment. Why? So we can support everyone at MTC to be their best, which will ensure they’re also providing the best support to service users and young people.
And, just as importantly, so that we can help everyone who works here create a healthy work-life balance.
Our Wellbeing Strategy is designed to make wellbeing part of everyday life. It’s driven by directors, managers, colleagues, unions and more. All of which means it’s able to promote a range of health and wellbeing initiatives to our people, it can monitor how well we’re doing in implementing those initiatives, and it helps us develop and fund new initiatives.
After all, being the difference means being your best – and here are some of the initiatives that can help you do just that.
- Employee Assistance Programme - We’ve partnered with Health Assured to provide a 24 hour, seven days a week helpline. This is a completely confidential support service which is available to you and your immediate family.
- Mental Health First Aiders - We now have 34 trained Mental Health Aiders across our organisation, and they’re always available if you have any concerns about yourself or a colleague.
- Mental Health Toolkit - We’ve created a Mental Health Toolkit to help raise awareness of your own and your colleagues mental health. It’s designed to support you as you take positive steps to look after your mental health.
- Women's Aid - We’ve partnered with Women's Aid – a national charity that’s working to end domestic abuse against women and children.
- Wellbeing in the City - Samaritans - Wellbeing in the City is a free online learning tool run by the Samaritans that gives employees the skills to intervene when someone is struggling, actively listen and manage difficult conversations. Our people can use it to manage their own mental wellbeing, and can access two bite sized, flexible learning modules.
- Wellbeing Champions - Our Wellbeing Champions help share good practice and wellbeing initiatives across our business, and we held our first Wellbeing Champions meeting of 2019 in January.
- Clinical Supervision - We have a programme of Clinical Supervision that we offer to our frontline employees to help support the impact of their practice.
- Managing stress - We’ve developed our own Stress Management Policy here at MTC, and it has been designed to make sure we take a uniform approach to stress management across our organisation. To ensure our people are aware of our policy, we’ve also created an online training module, and you’ll find more about this when you join us.
My strength is that I’ve got a lot of patience, even in difficult situations, and I think that’s where I make a difference to people.
Service users look up to me, which I think is a good thing, because a lot of them have not had any direction in life… that’s the difference I want them to feel.
A lot of the time, service users have never had respect before, and I like to think that I’m the difference they need to inspire change in their lives.
I have lots of positive conversations with service users, and this is definitely where I feel like I’m able to be the difference they’re looking for.
It’s always our aim to be the difference in someone’s life. It makes me feel so much better… and then I know I’ve done a great job.
We’re not in it for the money. Being the difference by making small changes in people’s lives is why we’re here.
I know for certain, without a doubt, that I wouldn’t be here today without MTC's constant support and encouragement. They have definitely made a meaningful change to my life.
Community Payback Supervisor (Sessional/Ad-hoc)
£11.42 per hour + plus enhancement for Saturday and Sunday working
Thames Valley, Berkshire,Buckinghamshire, Oxfordshire
£29,038 - £36, 084 depending on experience
Call Centre Agent