We’re behind you – and your career
What really makes us different is the support we offer when it comes to developing your career, and at MTC we think everyone should have the freedom to find their own way. After all, we have ambitions for our organisation to grow and prosper, so it makes sense that we’re fully committed to helping our people develop and expand their own skills too – and not just through formal training but on the job; through coaching and mentoring and through our on-line learning platform to help you take control of your own development.
What’s more, we also encourage everyone at MTC to take the initiative when it comes to advancing through our organisation, whether that’s taking on more responsibilities, deputising for managers, training colleagues or mentoring new starters.
So, here’s just a taste of the support and commitment you can expect when you join us.
Continuous Professional Development
Like any professional organisation, we believe that Continuing Professional Development (CPD) is vital in making sure we can all be our best at work. But our approach to CPD is about more than just completing courses – they include a range of learning and development plans and programmes that are designed to help you find opportunities to grow and develop.
Our Talent Management processes have been designed to invest in and develop everyone here at MTC. We focus on measuring performance and we’re able to spot anyone who’s not only delivering excellent results in their current role, but who has an appetite for bigger challenges and more responsibility.
And that means we’re better able to identify the skills and capabilities we have across our business, and in turn we can make important decisions on how we invest our resources to help everyone develop.
Talent Management helps us to identify what skills and capabilities we have across the organisation so we can best decide where we invest our resources to develop you.
Our Talent Gateways programme offers suggested activities and development opportunities, depending on where you are on our Talent Management Grid, and is refreshed each year.
Grow your career
This one day course is designed to empower anyone with medium-high potential to take charge of their own personal development. It provides all the practical tools and skills you need to grow your career here at MTC, and can help you find ways to stretch and flex your abilities in your current role, and across our wider business.
Director’s Innovation briefings
These events are scheduled throughout the year with members of our Executive team. They consist of short sessions hosted over breakfast and provide an opportunity for high performing employees to network with senior leaders, be recognised for their contributions, and receive feedback and advice on improving their business performance even further.
We want to offer everyone at MTC the opportunity to work with a mentor, which is why we’ve created a structured programme to help many of our leadership team, managers and high performers develop their mentoring skills. So, once you join us, we’ll help and encourage you to actively find a mentor.
Here at MTC we want to provide the best possible support to our service users while reducing the risk of reoffending in our communities. And whether you’re working as a front line practitioner or you’re in a role that operates behind the scenes, you’ll play a part in making this happen. So, it’s important that we train the right people in the right skills at the right time.
We’ve created an effective 70:20:10 approach to training, which means you’ll learn:
- 70% from real experiences – performing tasks ‘on-the-job’
- 20% from other people – coaching and observing
- 10% from formal training – such as programmes and activities.
And we apply this approach to each of our learning and development programmes so they include opportunities to attend events, online self-study resources, and support and coaching from managers and colleagues – in addition to formal training sessions.
We want to empower you to learn what you need, when you need it, and in a way that suits you best.
That’s where Fuse comes in. It’s an online learning platform that offers bite-sized learning in a variety of different formats that you can dip into whenever you have time. It supports our 70:20:10 approach to training, and is much more than a traditional Learning Management System. For example, its built-in social learning features mean you can collaborate and interact with your colleagues as much as you interact with the content. We’re talking commenting, sharing, liking, following and more – and all with a focus on learning.
Fuse also enables remote and mobile workforces, and gives us much more flexibility over how our people access learning resources like webinars and face to face training, particularly those colleagues who work in secure environments or areas such as Community Payback.
And because Fuse encourages knowledge sharing, we’re better able to share best practice across all of our sites at the click of a button.
Leadership & Management
We’re committed to making sure that our managers are supported and trained in their roles, and we want to ensure everyone has the knowledge, skills and behaviours they need to be their best.
Our Leadership Programme consists of a work-based project and four modules – Programme Introduction, Understanding and Leading Self, Enabling Others, and Business Acumen – and includes structured reflection workshops designed to build on the modules and provide support throughout the programme.
Our New Manager Programme is new for 2019 and is designed to support new managers during their first few days, weeks and months in a people management role, whether they’re newly promoted or new to MTC. It focuses on business, service and people and consists of a blend of online learning and face to face training that ensures managers have the knowledge, skills and behaviours they need to get up to speed as quickly as possible and be effective in their role.
Community Payback Supervisor (Sessional/Ad-hoc)
£11.42 per hour + plus enhancement for Saturday and Sunday working
Thames Valley, Berkshire,Buckinghamshire, Oxfordshire
£29,038 - £36, 084 depending on experience
Call Centre Agent