Our Recruitment Process
If you’re applying for one of the live roles on this careers website, our process follows the steps you’ll see below. Although things may vary a bit here and there, our process gives you the chance to make sure you and the role are a great match.
- We list all our roles on this careers site. If you find one that interests you, click the ‘Apply’ link to go to the application page.
- Follow the instructions and send your CV plus any supporting information that’s requested.
- We’ll send you an automated response to confirm that we’ve received your application.
- A member of our Talent Acquisition Team will then review your application. We have to be thorough, so this could take up to two weeks. We receive a high level of applications for roles so we’re unable to contact every unsuccessful applicant.
- If your application is successful, the Talent Acquisition Team will contact you to arrange an interview.
- The interview is usually face to face, but occasionally via telephone. You will talk to a panel (usually consisting of two people) and complete an hour-long competency and behavourial-based interview. Do remember that this is a two-way process – there will be opportunities for you to ask us questions too.
- We’ll call you within 48 hours of your interview to give you the result and feedback. If you’re successful, we’ll give you a verbal offer. Written confirmation will follow.
- The next step is security vetting – it’s a compulsory part of the recruitment process. We vet people to DBS level, which can take two to eight weeks. Be aware that some roles may require a higher level of security clearance.
- Once you have passed the security vetting, we will issue a contract.
Service users look up to me, which I think is a good thing, because a lot of them have not had any direction in life… that’s the difference I want them to feel.
A lot of the time, service users have never had respect before, and I like to think that I’m the difference they need to inspire change in their lives.
I have lots of positive conversations with service users, and this is definitely where I feel like I’m able to be the difference they’re looking for.
It’s always our aim to be the difference in someone’s life. It makes me feel so much better… and then I know I’ve done a great job.
We’re not in it for the money. Being the difference by making small changes in people’s lives is why we’re here.
I know for certain, without a doubt, that I wouldn’t be here today without MTC's constant support and encouragement. They have definitely made a meaningful change to my life.
My strength is that I’ve got a lot of patience, even in difficult situations, and I think that’s where I make a difference to people.
Community Payback Supervisor (Sessional/Ad-hoc)
£11.42 per hour + plus enhancement for Saturday and Sunday working
Thames Valley, Berkshire,Buckinghamshire, Oxfordshire
£29,038 - £36, 084 depending on experience
Call Centre Agent