Want to join us? Here’s what you can expect.
Want to join us in Probation?
There are three routes to becoming a Probation Officer here at MTC, and we’ll take you through each in turn:.
1. If you’re already a qualified Probation Officer
We’re always interested in hearing from qualified Probation Officers who would like to work in London or Thames Valley, and we welcome speculative applications all year round.
Your first step should be to send us your CV. A member of our Talent Acquisition team will then review it and forward your details to the most suitable Hiring Manager for further review.
If you’re successful, we’ll invite you to meet with us for a face to face interview. Our interviews have been designed to be a two-way discussion around the opportunities we can offer you and the value you can bring to us.
Interviews comprise a panel of no more than two interviewers (normally experienced Probation Officers or Senior Probation Officers) and are often recorded and marked against the set of competencies and behaviours we look for.
Before your interview our Talent Acquisition team will be on hand to answer any questions you may have to make sure you’re as prepared as you can be – our interview process is designed to help you shine, not to catch you out.
2. If you’re a PSO wanting to step up
If you’re currently a practicing Probation Service Officer and you’d like to become a fully qualified Probation Officer, this is the route you’ll need to take.
We take advantage of the two annual intakes on the PQiP programme, and if you are keen to gain a place on the programme we would love to hear from you.
We advertise our PQiP places on our careers site at various points throughout the year and you can sign-up to be notified.
Our selection process for the PQiP Programme involves a written assessment, assessment centre and panel interview – it’s intensive and challenging, but designed to bring out the best in you.
3. If you’re completely new to our sector
If you’re completely new to the Probation world but driven to be the difference in someone’s life, or you’re currently working in our sector and want to progress your career, then our PSO Development Programme could be the answer.
Developed by our in-house L&D team, it’s a bespoke 9 week training programme that’s designed to give you the knowledge, training and professional support you need to become a proficient, effective Probation Service Officer. You’ll learn how to handle your own caseload of service users, and you’ll be exposed to real-life, on the job training that’s invaluable for anyone who wants to become a qualified Probation Officer.
You’ll need to send us your CV before we can select you to join our PSO Development Programme. Apanel of experienced Probation Practitioners will review your CV and if you’re successful we’ll invite you to complete an online test called a Situational Judgement Test (SJT). This is a series of multiple choice questions based on authentic real-life scenarios you’ll encounter as a PSO – it’s designed to give you a realistic job preview of life here and to tell us how you’re likely to approach certain key situations. The SJT is a pass or fail test.
If you meet our benchmark and pass our SJT we’ll then invite you to attend a Telephone Interview with a member of our Talent Acquisition Team. During the interview, we’ll expand on key elements of the job and further explore your motivations and suitability for the role.
Finally, you’ll be invited to an assessment centre that comprises a written exercise, a real-life scenario exercise and a panel interview (normally made up of experienced Probation Officers). Again, each stage of our selection process is designed to give you a realistic insight into life at MTC, as it is for us to assess your suitability – and this one is no different.
Joining us in a Community Payback and Custody role?
If you’d like to build a career as a Community Payback Supervisor you’ll need to be resilient with a strong character, and you’ll also need awesome people skills. You’ll discover that our recruitment process has been designed to help us spot all of those abilities.
To join us, you’ll need to look out for our CP Supervisor vacancies on our site. When you see one, send us your CV with a supporting statement that tells us a bit more about what you would like to get out of working with us.
A member of our Talent Acquisition Team will then be in touch to follow up on your application and discuss the role in more detail. If that chat goes well, we’ll invite you in for a face-to face interview with a panel of experienced CP practitioners. At this point, we’ll share lots of insight into life as a CP supervisor, and we’ll also be looking to make sure you are the right fit for us, too.
I know for certain, without a doubt, that I wouldn’t be here today without MTC's constant support and encouragement. They have definitely made a meaningful change to my life.
Service users look up to me, which I think is a good thing, because a lot of them have not had any direction in life… that’s the difference I want them to feel.
A lot of the time, service users have never had respect before, and I like to think that I’m the difference they need to inspire change in their lives.
I have lots of positive conversations with service users, and this is definitely where I feel like I’m able to be the difference they’re looking for.
It’s always our aim to be the difference in someone’s life. It makes me feel so much better… and then I know I’ve done a great job.
We’re not in it for the money. Being the difference by making small changes in people’s lives is why we’re here.
My strength is that I’ve got a lot of patience, even in difficult situations, and I think that’s where I make a difference to people.