“Service users look up to me, which I think is a good thing, because a lot of them have not had any direction in life… that’s the difference I want them to feel.”
My job is about supervising community orders, and I take service users out into the community so they can carry out their orders and prove to themselves that they can learn new skills, and even feel a sense of achievement when they do work for places like hospitals, charities and churches.
It’s a good thing for service users. They learn a lot and find themselves guided by a peer or role model, especially the young people. They look up to me, which I think is a good thing, because a lot of them have not had any direction in life and that is why they’re here today, why they’re on their orders.
That’s the difference I want service users to feel.
My reason for being in this job is to help people move on from the life they had, into a different life. To give them a sense of direction and to give them hope, because a lot of people who go on community orders, or go into prison, don’t get any direction if they are not given it. And they’ll never ask for it.
If you like to help other people, then this is the job to go for. You’re out in all weathers, not sitting in an office behind a desk. MTC is an excellent company to work for, too - there’s a good management system and the door is always open.
A lot of the time, service users have never had respect before, and I like to think that I’m the difference they need to inspire change in their lives.
I have lots of positive conversations with service users, and this is definitely where I feel like I’m able to be the difference they’re looking for.
It’s always our aim to be the difference in someone’s life. It makes me feel so much better… and then I know I’ve done a great job.
We’re not in it for the money. Being the difference by making small changes in people’s lives is why we’re here.
My strength is that I’ve got a lot of patience, even in difficult situations, and I think that’s where I make a difference to people.
Community Payback Supervisor (Sessional/Ad-hoc)
£11.42 per hour + plus enhancement for Saturday and Sunday working
Thames Valley, Berkshire,Buckinghamshire, Oxfordshire
£29,038 - £36, 084 depending on experience
Service Centre Administrator