We are changing the way probation is delivered.
It’s our ambition to become the most trusted provider of justice services in the UK. That means doing things a little differently to the way our sector has always worked. It means doing our best for service users, and for our own people too.
It means being the difference that our service users rely on to help them improve their lives – and the difference our people rely on to help them build better careers and brighter futures.
Our story is built on decades of experience in public, community and justice services. But our purpose – and our mission to be the difference – only became a reality in 2014 when the UK Government passed the Rehabilitation Act as a result of the 2013 Transforming Rehabilitation strategy.
The Act was designed to introduce greater flexibility in terms of meeting the Ministry of Justice’s goal of reducing the cost and rates of reoffending while increasing the diversity of service providers. It also created new ways of working to fund the rehabilitation requirements of people sentenced to less than 12 months, in addition to the requirements of people we were already working with who were sentenced to more than 12 months.
And, for the first time, private sector and third party organisations were engaged to deliver rehabilitation services, with rewards based on outcomes.
We created MTC to make the most of this opportunity to change the way probation is delivered.
I know for certain, without a doubt, that I wouldn’t be here today without MTC's constant support and encouragement. They have definitely made a meaningful change to my life.
Service users look up to me, which I think is a good thing, because a lot of them have not had any direction in life… that’s the difference I want them to feel.
A lot of the time, service users have never had respect before, and I like to think that I’m the difference they need to inspire change in their lives.
I have lots of positive conversations with service users, and this is definitely where I feel like I’m able to be the difference they’re looking for.
It’s always our aim to be the difference in someone’s life. It makes me feel so much better… and then I know I’ve done a great job.
We’re not in it for the money. Being the difference by making small changes in people’s lives is why we’re here.
My strength is that I’ve got a lot of patience, even in difficult situations, and I think that’s where I make a difference to people.
Community Payback Supervisor (Sessional/Ad-hoc)
£11.42 per hour + plus enhancement for Saturday and Sunday working
Thames Valley, Berkshire,Buckinghamshire, Oxfordshire
£29,038 - £36, 084 depending on experience
Call Centre Agent